Reset Password

How to set a new password after verifying your OTP


#Set a New Password

This page is the final step of the password reset flow. You arrive here automatically after successfully verifying your OTP in the Forgot Password step.

Note: This page requires a valid reset token in the URL. If you navigate here directly or the link has expired, you will see an β€œInvalid reset link” error. Tap Back to login and start the forgot-password flow again.

#Steps

  1. Enter your new password in the first field. Use the eye icon to show or hide it.
  2. Enter the same password again in the Confirm new password field.
  3. Check that all four password requirements are met (they turn green as you type):
    • Minimum 8 characters
    • At least 1 uppercase letter
    • At least 1 lowercase letter
    • At least 1 number
  4. Tap Submit.
  5. On success, a confirmation screen appears. Tap Back to login to sign in with your new password.

#Password Requirements

RequirementExample
Minimum 8 characterspassword
At least 1 uppercase letterPassword
At least 1 lowercase letterPASSWORD1 β€” missing, need lowercase
At least 1 numberPassword1 β€” all met

Note: You cannot reuse your current password. If you do not remember it, any new password that meets the requirements is accepted.

#Back to Login

At any point, tap ← Back to login at the bottom of the screen to cancel and return to the login page.